FAQs

Can I put a Dumpster on the Street?

This varies by city and county and you will need to contact your local parking, permits and/or regulations department to find out if the dumpster may be left on the street/ private property and public right of way and the cost to purchase your permit if needed. We can help direct you to the right contacts if you need assistance. Most of our dumpsters fit easily on a driveway.

Nova dumpsters is not responsible for obtaining necessary permits.

Do I need to get a permit from my city?

Each city and county have different guidelines on permit requirements for dumpster placement.  If you are going to place your dumpter on the street or other public right of way please contact your local permit or regulations office.  Our office can also assist you with additional information as needed.

It is up to the customer to make sure all requirements are met.

How high can I load the dumpster?

When we come to pick up the dumpster, we need to have it properly loaded. Please make sure you do not pass the load level line as this can make transport challenging. Please try to load the dumpster evenly if possible.

If you require additional space, please contact us and we can discuss a solution to help you finish your job. If a dumpster is overloaded, you will be responsible for unloading the dumpster to a safe level.

How do I know what size dumpster to order?

The ideal dumpster size will depend on what your project needs are. Common rentals include renovations, moving in/out, landscaping, house clean-ups, etc. We rent 6-yard, 10-yard, 15 yard, and 20 yard dumpsters. Please review our dumpster sizing descriptions or call one of our experienced estimators to help you decide on the best size for your specific needs.

Are there items I cannot put into the dumpster?

We can accept almost everything you would like to dispose of. However, there are some items we simply cannot dispose of per EPA guidelines.

Unacceptable items include:

  • Biohazardous materials/medical waste
  • Paint
  • Batteries
  • Tires
  • Propane tanks
  • Liquids/Solvents/Freon/Chemicals
  • Equipment containing gas, oil or freon
  • Refrigerators and AC
  • Asbestos
  • Radioactive
  • Explosive
  • Railroad Ties
  • Herbicides and Pesticides

If you need to dispose of any of these materials, let us know and we’ll direct you to the proper agency.

Please note: Sofas, mattresses, box springs may incur additional $75 handling fee per piece.

How far in advance I need to rent my dumpster?

Try to book your dumpster in advance, but if you need a quick turnaround we will do our best to deliver a container the next day or sometimes the same day.

Who can rent a dumpster?

Residential customers (home renovations and DIY-ers) and all types of businesses (contractors, hotels, apartment buildings, body shops, car dealers, nonprofits and government agencies).

Do you haul concrete, dirt, rocks, stones, bricks and asphalt?

Yes.   These items can ONLY be loaded in our 6 YARD DUMPSTER and it cannot exceed 12,000 lbs or 6 tons.

What’s the maximum weight I can put in your dumpster?

The maximum legal weight that can be put in our dumpsters is 12,000 lbs. or 6 tons

What’s included in the price of a dumpster?

Our standard rental fee includes delivery, pick-up, and dumping.  Extra fees are incurred if dumpsters are overloaded, damaged, or if restricted items are placed in the dumpster.  A fee is also charged if we arrive to pick up a dumpster and it is not accessible or if you cancel your booking in less than 24 hours.

Will it cause damage to my property?

Our experienced drivers will follow all guidelines to properly drop off and pick-up the dumpster for your job. While the vast majority of driveways will not be damaged by a dumpster, there are some conditions (cracked or broken driveways, dirt/stone/rock driveways, grass) where some damage may occur due to the weight of a dumpster. To minimize the chance of damage, avoid overloading the dumpster.

Nova Dumpsters is not financially liable for the damages caused by normal dumpster operation.

Do I have to be there when the dumpster is dropped off or picked up?

No, we can do this without you being there if the location for delivery is easily accessible and identifiable.  If this is your first time renting a dumpster we encourage you to be there when we deliver the dumpster.

How long can I have the dumpster?

Rental fees include specific rental days. If you require a dumpster for a longer period of time, please call our experienced staff to discuss all of the options available.